Field Services
Data Import through Employees
Each field service worker receives and executes the tasks as per their profession, location & availability.
Through the muniAI™ app, it is easier to get alerts, updates, important notifications & manage tasks.
Each team manager can see the real-time updates on desktop-based software & the app. It is continuously updated.
After completing the task, a field worker has to fill out a questionnaire regarding the performed task.
Contractors can report to officials as an employee. Thus, municipality officers can supervise their work closely.
Workplan
Handle recurring tasks easily with Workplans. Flexible scheduling makes it a breeze to plan a maintenance schedule and automatic assignment to to various team driven by asset type or location.
Questionnaire
Configurable Questionnaire forms allows organisations to take inputs from field workers, create automated consumption report and ensure that all guidelines are met.
Mobile Apps
Empower your field force with apps for iOS and Android to schedule, navigate to required locations and complete their tasks with ease
Alerts and Notifications
Real-time push notifications to field agents to draw attention and request immediate action in case of emergencies
Mobile Check-ins
Real-time updates on field force availability and actions. Field agents can set their availability from the mobile app helping in automated assignment of tasks that get addressed immediately.
Verify Information
Use photos and built-in GPS time/date stamps to ensure task completion, compliance and accuracy
Dashboards
Personalized dashboards for managers, supervisors, team leaders, personnel, on-site and field workers to track and manage tasks, assign new tasks, mark completion of new tasks and fulfil deadlines.
Reports
Comprehensive reports with key indicators such as field force performance, turn around time for task completion that help you make informed decisions.
Alerts
Automated notifications through system generated calls and notifications the task that are pending completion
Communication
Real-time push notifications to field agents to draw attention and request immediate action in case of emergencies
Capture Data
Collect industry insights, market intelligence and store critical data
Mobile Check-in
Get real-time updates on field force availability and actions from anywhere.
Verify Information
Use photos and built-in GPS time/date stamps to ensure tasks completion, compliance and accuracy
Set Deadlines
SLA is baked in the core of TaskM. Automated assignments, notifications and escalations empower your teams to stay ahead of SLA violations